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VISA Contact Information

VISA Contact Numbers

Lost or Stolen Card - 800-449-7728

Cardholder Service - 866-820-6840

If your VISA Credit Card or VISA Debit Card is lost, stolen or you suspect fraudulent charges, please follow the instructions below.

Lost or Stolen Card

VISA Credit Card

  • Contact 800-449-7728 as soon as possible. Reports to this number can be made 24 hours a day, seven days a week. Your card will be immediately blocked and a new card issued.

VISA Debit Card

  1. Contact 800-449-7728 as soon as possible. Reports to this number can be made 24 hours a day, seven days a week. Your card will be immediately blocked.
  2. Contact ISPFCU at 800-255-0886 during regular business hours Monday - Friday between 8:00 am - 5:00 pm CST. ISPFCU will issue a new card and check for any fraudulent charges. ISPFCU will refund your account for any fraudulent charges that may be discovered.

Fraudulent Charges

VISA Credit Card

  • Contact 800-449-7728 as soon as possible. Reports to this number can be made 24 hours a day, seven days a week.

VISA Debit Card

  1. Contact 800-449-7728 as soon as possible. Reports to this number can be made 24 hours a day, seven days a week. Your card will be immediately blocked.
  2. Contact ISPFCU at 800-255-0886 during regular business hours Monday - Friday between 8:00 am - 5:00 pm CST. ISPFCU will begin investigating your account for fraudulent charges. ISPFCU will refund your account for any fraudulent charges that may be discovered.
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ISPFCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 800-255-0886. All products and services available on this website are available at the ISPFCU branch.

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